Privacy Policy
Open Lotus Pty Ltd
ABN: 45 600 896 491
Effective Date: 16 November 2025
1. Introduction
Open Lotus Pty Ltd (“we”, “us”, “our”) is committed to protecting the privacy of our clients, candidates, and partners.
This Privacy Policy explains how we collect, use, store, and disclose personal information in connection with our IT Recruitment and AI Solutions services.
2. Scope
This Policy applies to:
Job candidates applying through us for roles with our clients.Clients who engage us for recruitment or AI projects.Website visitors and anyone interacting with our services.3. Information We Collect
3.1 From Candidates (Recruitment Services)
Name, contact details, and date of birth.Employment history, skills, qualifications, and referees.Work rights and visa status.Background checks (criminal, financial, security clearance — only where required).3.2 From Clients (Recruitment & AI Solutions)
Business name, contact details, and billing information.Job descriptions, project briefs, and technical requirements.Any sensitive business information necessary for service delivery.3.3 From AI Solutions Engagements
Access to relevant datasets, system information, or APIs.User credentials (where necessary and agreed).Analytical or usage data for system optimisation.4. How We Collect Information
Directly from you (phone, email, meetings, website forms).Through publicly available sources (LinkedIn, professional networks).From third parties, such as referees, background check providers, or subcontractors.Through automated means (for AI-related analytics and performance monitoring).5. How We Use Personal Information
We use personal information to:
Deliver IT recruitment services, including matching candidates with roles.Deliver AI consulting and implementation services.Manage client accounts and process payments.Improve our services through analytics and feedback.Comply with legal and regulatory obligations.6. Disclosure of Information
We may share your information with:
Clients seeking candidates for recruitment purposes.Service providers assisting in delivering our services (e.g., payroll, cloud hosting).Legal or regulatory authorities where required by law.International service providers — only where necessary and with safeguards in place.7. Data Storage and Security
We store data securely using encrypted cloud systems and restricted access controls.Personal data is retained only as long as necessary for the purpose it was collected.When no longer required, data is securely deleted or anonymised.8. Overseas Disclosure
Where services require overseas data processing (e.g., AI cloud hosting), we will ensure compliance with the Australian Privacy Principles and that adequate protections are in place.
9. Your Rights
You have the right to:
Access the personal information we hold about you.Request correction of inaccurate or outdated information.Withdraw consent to data processing (where applicable).10. Cookies and Website Analytics
Our website may use cookies to improve user experience and track site performance.You can disable cookies in your browser settings, but some site features may be affected.11. Contact Us
For privacy inquiries, contact:
Open Lotus Pty Ltd
Email: info@openlotus.au
Website: www.openlotus.au